Digital Solutions

Enhance your customer and employee experience in today’s virtual world

Local Measure has the solutions to help your business respond to the COVID-19 crisis. Whether you’re experiencing a dramatic influx in customer enquiries, navigating the challenges of employees working remotely or just simply trying to continue doing business in a virtual environment and maintain company culture, Local Measure has the tools to help you respond to changing circumstances.

Employee Experience

Keep employees engaged no matter where they are.

Local Measure’s simple and intuitive feedback tool can help businesses of all sizes take a quick pulse check on their employees to gauge sentiment, take action and improve employee satisfaction - without the need to fill out long staff engagement surveys.

Benefits include:

  • Improve employee engagement
  • Drive culture of continuous improvement
  • More engaged remote workforce

VIRTUAL EXPERIENCE

Boost customer and employee engagement in a virtual world

Local Measure’s publishing solution showcases the best customer and employee social content on your website or intranet to help your business build a shared sense of community, make your products more engaging and bring your company culture to life in an increasingly virtual world. 

Benefits include:

  • Improve employee engagement
  • Improve brand engagement
  • Improve community engagement

Digital Experience

Improve customer experience with digital messaging

Local Measure’s digital messaging solution for contact centres provides a cost-effective way to expand service channels while giving customers the immediacy and convenience to communicate via their favourite messaging apps such as Facebook and WhatsApp.

Benefits include:

  • Deflect calls to lower cost service channels
  • Speed up customer response times
  • Increase agent productivity
  • Improve customer experience

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Resources

Inside Local Measure

How Local Measure Is Using Employee Feedback To Engage Its Remote Workforce

Thought Leadership Series

Driving Company Culture In A Virtual Environment

Thought Leadership Series

Harnessing User-Generated Content To Engage With Your Community

Thought Leadership Series

The Connection Between EX And CX Has Never Been More Important