Offer customers more convenient ways to engage with your business 24/7 using leading messaging apps such as WhatsApp, Facebook Messenger and Twitter as support channels.
Make it safe and easy for guests and visitors at your venue to contact your frontline and operations team using their favourite messaging apps.
Respond to direct messages from WhatsApp, Facebook Messenger and Twitter, add notes, and mark conversations as actioned, all via a single messaging inbox.
Reply to customer queries via the Local Measure iOS or Android app to improve customer service response times and customer satisfaction scores.
Alert staff to new direct messages in real-time via push notifications to improve response times and issue resolution.
Improve your frontline team efficiency by tracking conversation volumes, median first response times and time to action conversations.
Join over 2,500+ businesses already growing with Local Measure