Calculate your potential ROI from Pulse real time feedback


See your potential return on investment over 3 years.
*The default values are derived from interviews Forrester conducted with existing Local Measure customers.

Local Measure commissioned Forrester Consulting to develop a business case model in April 2019 using its proprietary Total Economic Impact™ methodology. This calculator is based on the financial model that Forrester Consulting built for the TEI study. The intent is for Local Measure to help prospects understand the potential financial benefits of the Pulse real time feedback tool. Forrester does not endorse Local Measure or its offerings.
Although great care has been taken to ensure the completeness of the financial model, Local Measure and Forrester Consulting are unable to accept any legal responsibility for any actions taken on the basis of the information contained herein. Forrester and Local Measure make no warranties of any kind.

How the ROI Calculator works

This ROI calculator is an interactive model and is based upon methods used in a Forrester Consulting study, "The Total Economic Impact of Local Measure Pulse", commissioned by Local Measure. Working with Local Measure customers, Forrester identified and quantified key benefits of investing in Local Measure's real time feedback tool, Pulse, including increased revenue due to improved customer experience, operational efficiencies and savings in service recovery costs.

To create the financial model, Forrester used proprietary methodology that takes into account business flexibility and associated risks of investing in solutions such as Local Measure Pulse. To learn more about the study itself or the methodology, download the full TEI study, or listen to the webinar.
80% of guests who interact with us on Pulse rate their stay more positively in the post-stay survey.”
Hotel General Manager