Create a simple plan for guest engagement

Do you struggle with finding the time to respond to your guests on social media? Unsure of who to respond to and what to say?

We've developed an easy to use template that will help you provide:

  • Efficiencies for your managment team
  • A practical system for responding to guests
  • Actionable items that your staff are empowered to make
  • A standardised structure to create consistency across guest experience.

Quickly create a clear and actionable plan for your team to respond to guests on social media. The template we’ve created will allow you to create efficiencies as well as provide a standard by which all staff can respond to guests.

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