When was the last time you genuinely had fun at work? Does the prospect of working at a rocket-propelled tech start-up backed by AWS excite you? Do you enjoy building strong relationships and developing strategic plans for customers? Well, we have an exciting opportunity for an individual to outright own customer relationships, build trust with some awesome clients and develop a stellar account management strategy!
Local Measure is an exciting next-generation customer experience company, with an award winning CsaaS platform servicing some of the world’s top brands. We are a passionate and close-knit team of 50+ people, with offices in Sydney, Singapore, Barcelona, Amsterdam, Cape Town, Austin and Miami and an all-star set of investors, advisors and senior executives from Google, Twitter, Salesforce, Uber, and Cisco to name a few.
We are a values-driven organisation, and our eight Core Values keep us aligned and motivated every day:
Our growing team is seeking an Account Manager to own customer relationships and develop an account management strategy. This person will be responsible for developing advocacy within our key clients, understand their challenges and future goals, position appropriate solutions to ensure value is delivered and ultimately maximise financial success and customer happiness.
The ideal candidate will have a proven record in building customer relationships, ideally for a SaaS provider. Is comfortable with engaging senior executives, thinks strategically but is happy to act tactically, can position additional services to customers and driving contract renewal conversations. We need someone who can roll up their sleeves and contribute individually (#ZeroEgo) but thrives by co-ordinating individuals across different teams to achieve continued success. The right person for this position is an independent self-starter who can jump straight in and hit the ground running (#OwnIt), and a generally awesome human.
If you have proven experience #PunchingAbove in these areas, if this sounds like your idea of fun, and if Local Measure’s core values resonate your own, please send your cover letter and CV to firstname.lastname@example.org.