Business Development Manager – USA, West

Help us build the next unicorn.

Does the prospect of working at a rocket-propelled CCaaS company excite you? Are you a proven client winner? Do you have the hunger to create and own a territory? Or maybe you’re looking to challenge yourself by taking the next step in your career?

Local Measure, an award-winning technology company, with offices across the globe, have a rare and exciting opportunity for a Business Development Manager to own West Coast Sales. Your job is to help take us to the next stage of our growth - and have fun doing it.

Local Measure is an exciting next-generation customer experience business, with an award winning CsaaS platform servicing some of the world’s top brands. We are a passionate and close-knit team of 50+ people, with offices in Sydney, Singapore, Barcelona, Amsterdam, Cape Town, Austin and Miami and an all-star set of investors, advisors and senior executives.

We are a values-driven organisation, and our eight Core Values keep us aligned and motivated every day; zero ego, think like a customer, own it, punch above, have grit, laugh out loud, build each other up and do the right thing.

The Role

Our growing team is seeking a Business Development Manager to own and drive sales of Local Measure’s CCaaS platform ‘Engage’ across the West Coast of the USA. This is a true ground floor opportunity, reporting directly to the SVP, Global Business Development. The platform is purpose built for Amazon Connect (AWS cloud-based contact center platform) and the role involves a close partnership with peers at Amazon Web Services (AWS).

The ideal candidate will be a proven Contact Center sales individual from either a CCaaS, System Integrator or Transformation Partner, is both strategic and creative, with strong business acumen, excellent communication, sharp analytical skills and high energy. We need someone who can roll up their sleeves and contribute individually (#ZeroEgo) but also have the ability to build the team and work with others for continued success. The right person for this position is an independent self-starter who can jump straight in and hit the ground running (#OwnIt), and is a generally awesome human.


  • West Coast GTM
  • Creating and fostering relationships with AWS sellers
  • Origination and winning of new business
  • Localised partner & re-seller relationships
  • Complete proposals, RFP’s & SOW’s
  • Representation of Local Measure in-region & events
  • Thought Leadership

Key Qualifications

  • 7+ years of software sales experience, preferably in Contact Center software
  • Ability to work autonomously and as part of a fast-paced team
  • Experience selling at the C-level
  • Proven track record in achieving sales targets
  • Comfortable with hunting for new business
  • Strong communicator - great writer, speaker, and listener

If you have proven experience #PunchingAbove in these areas (preferably in a relevant business and industry) with a strong individual network to hit the ground running, if Local Measure’s Core Values resonate with your own, and above all, if this all sounds like your idea of fun, please send your cover letter and CV to

Applicants for employment in the U.S.A must have valid work authorization that does not and/or will not in the future require sponsorship.

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