Local Measure is all about helping businesses and team cut through all the social noise to see those important conversations taking place at their locations. Over the year, we’ve received a significant amount of feedback from our customers (yes, you guys) about funnels. We’ve listened.
Funnels is fully automated. You simply set the rules around the social conversations that matter such as when an influential person is at your location, or when sometime mentions a negative comment online. Now, when any of these rules match, we’ll notify you (or a member of your team) via an email alert as quickly as we can so you can reply and action as appropriately.
Here’s how it works
Set Up Funnels Once and We'll Do the Rest
Set up funnels once, and we’ll do the hard work and ensure important social activity is automatically delivered to your inbox, at the time you want it.
Use one of our existing templates to set up alerts in less than 20 seconds – or start from a blank template and set various custom conditions.
The funnel builder is easy to use. You can create funnels that monitor the following social media customer activity:
- When a customer posts who has more than 3,000 followers
- When a customer posts who has mentioned the words coffee, yuk, awful
- When a customer has visited 3 times in the past week
- When a customer with 10,000 followers has mentioned any of the words celebration, birthday, anniversary
All values in bold are fields that you can change to suit your business needs. Pretty neat hey?
Headquarters to Frontline and Operational Staff
With our alerts, you can now get the wider team involved and deliver information to the right people in your organisation at the right time to address operational or cross-organisational issues immediately.
We Love Hearing From Our Customers
If you have any feedback on the usability or ideas for features or improvements, reply directly back from this email or alternatively contact your Account representative at Local Measure.