If you’ve been following us, you’ll know that customer service and helping businesses create humanized customer experiences is at the heart of what we do. We also believe that a company’s responsibility extends beyond customers and shareholders to its wider community. In that spirit, we wanted to share some of the great community work our teams got involved in towards the end of 2019, with the idea to continue on in the same spirit in 2020.

Lotus House (U.S.)

Our team in Miami spent an afternoon at Lotus House, a home and community and job training center for homeless women and children, helping to organize their Christmas donations.  Lotus House houses over 250 women and children on a daily basis, 680 annually, where they are permitted to live free up to a year so they can have the time and tools needed to heal, improve the quality of their lives on every level, achieve greater self sufficiency, and transition to new homes.

“It was very touching given that it’s located just 5 blocks from our office but felt like a completely different world.  We will be back for more initiatives throughout the year!”
Lotus House Shelter
Lotus House Shelter

Vreugdehof Retirement Home (Europe)

Our team in Amsterdam visited the Vreugdehof retirement home to offer their company to elderly people who might be feeling lonely coming up to Christmas. Along with other volunteers, they helped out during a Christmas wreaths making workshop, assisting the elderly, while giving them some personal attention and spreading some positivity.

“It was a moving experience connecting with people who enjoyed our company, even when there was a language barrier, and it feels like a great way to end 2019!”
Local Measure at Vreugdehof retirement home
Vreugdehof retirement home

Toys with Wings and Rawafed Development and Learning Centre (Mid-East)

In Dubai, we partnered with two charities: Toys with Wings and Rawafed Development and Learning Centre. Toys with Wings recognizes the important role that toys play in the growth and development of the children. Through their missions they try to ease the suffering and sometimes the trauma, war afflicts on children. Rawafed Development and Learning Centre is dedicated to creating positive and lasting change in the lives of children ages 10-18 from low-income backgrounds. They enable youth to develop their educational, social and occupational skills, helping them to reach their full potential. Our team helped to host a festive event for the children at Hamleys Toy store in conjunction with these organizations and delivered over 100 presents to the City Hospital with Toys with Wings.

Charity event at Hamleys Toy store, Dubai


Team Singapore had two rounds of volunteering initiatives. For the first initiative our team spent a Saturday with a food bank, packing, carrying, transporting and delivering bags of groceries to low income families in the community. The latest one was helping out a soup kitchen that delivers packed meals 365 days a year to underprivileged households across Singapore for the last 17 years. 

“Helping out at the soup kitchen was one of my highlights at Local Measure so far, and I think we should be do this more often.”
Helping deliver food in Singapore
Volunteering at a soup kitchen in Singapore

The Smith Family (Australia)

Our team in Sydney chose to donate to The Smith Family Toy and Book Appeal. The Smith Family is a national, independent children's charity helping disadvantaged Australians to get the most out of their education, so they can create better futures for themselves. Their annual goal is to deliver new toys and new books to 27,000 Australian children living in disadvantage. Throughout December, our Australian team brought in gifts for children of all ages. Delivery to The Smith Family was made shortly before Christmas.

Toys for The Smith Family, Sydney