It's now understood that in order to drive exceptional customer experiences brands need to extend personalization beyond just recognizing customer names. Since customer data is part of a value exchange system that consumers are increasingly conscious of, it's becoming even more important to zero in on the contextual insights that allow you to create hyper-personalized experiences.
Did you know that there are over 7,000 languages spoken around the world today? While English is the most widespread, being spoken in 110 countries, it is far from being the most commonly spoken.
In fact, it only accounts for about 10% of speakers around the world, trailing behind Mandarin Chinese which is the most commonly spoken language in the world.
Click the image to see the full-size infographic
With the world’s population sitting at over 7 billion, there are a lot of conversations that are happening in languages that we don’t understand.
Local Measure’s new feature allows you to translate any social media post into the language of your choice, so you can understand what’s being said around the world by your customers.
All it takes is the click of a button to translate the entire post from the original language to your language of choice, allowing you to read and respond to posts in other languages.
Understanding what your international customers are saying helps you better address their needs and provide an unparalleled customer experience.