Why local measure

The during-visit customer experience experts, providing localized customer insights

Customer experience, localized.
Personalization, at scale.

Pre-visit experience

Content management tools help you market your brand, generate awareness and acquire new customers.

During-visit experience

Focusing on real-time customer engagement, Local Measure helps businesses personalize during-visit customer experiences.

The result is increased advocacy, loyalty, satisfaction, and positive reviews.

Post-visit experience

Tools that assist you in managing the reviews customers  leave after they depart.

Front Line Teams

  • Respond to feedback and recover service
  • Engage with customers across their social networks
  • Curate and publish social content
  • Identify surprise and delight opportunities

General Managers

  • Improve customer satisfaction scores
  • Drive ancillary revenue
  • Acquire customers and build loyalty
  • Improve staff efficiency and effectiveness
  • Create personalized experiences at scale

Enterprise

  • Monitor customer journeys across multiple locations
  • Roll out quickly across multiple venues
  • Gain enterprise-wide reporting
  • Integrate data with your CRM, PMS or other systems
  • Multiple permission levels

Integrate customer data with your own CRM and marketing automation software

See our partners

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