Why local measure
The during-visit customer experience experts, providing localized customer insights
Customer experience, localized.
Personalization, at scale.
Content management tools help you market your brand, generate awareness and acquire new customers.
Focusing on real-time customer engagement, Local Measure helps businesses personalize during-visit customer experiences.
The result is increased advocacy, loyalty, satisfaction, and positive reviews.
Tools that assist you in managing the reviews customers leave after they depart.
Front Line Teams
- Respond to feedback and recover service
- Engage with customers across their social networks
- Curate and publish social content
- Identify surprise and delight opportunities
Integrate customer data with your own CRM and marketing automation softwareSee our partners
Novotel Amsterdam City Improves Guest Satisfaction Using Pulse
“The greatest added value is to be able to respond to the wishes and needs of our guests during their stay.”
Virgin Hotel Chicago
“Local Measure allows us to truly see those influencers and those key individuals that are at the hotel - and how we can elevate their experience.”
Abby Geha, Marketing Director
Novotel Bangkok Sukhumvit 20 – a 15% increase in NPS
“I think this is one of the best customer service tools we have added into our business in years”
Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels
“If I don't know who that customer is, what they're looking for and what their likes are, I'm never going to be able to deliver on the promise of what Virgin Hotels is bringing.”
Sofitel Queenstown Earns Highest Guest Satisfaction Score in Region
“As a hotel that takes great pleasure in creating surprise and delight moments, Pulse has certainly given us the edge to deliver this."
Schedule a Demo
Ready to learn more about your customers? Fill in the form below and we’ll be in touch.