Why local measure

The customer experience experts, providing localized customer insights

Customer experience, localized.
Personalization, at scale.

Pre-visit experience

  • Pre-arrival emails
  • Upselling
  • Pre-arrival surveys

During-visit experience

  • Real-time customer profiles
  • In-moment feedback
  • Location analytics
  • Guest messaging
  • Social media engagement and content

Post-visit experience

  • Guest surveys
  • Reputation management
  • Guest engagement
  • Analytics

Front Line Teams

  • Respond to feedback and recover service
  • Engage with customers across their social networks
  • Curate and publish social content
  • Identify surprise and delight opportunities

General Managers

Enterprise

Integrate customer data with your own CRM, marketing automation and call center software

See our partners

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