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Case Studies

CASE STUDY

Majid Al Futtaim Sets New standard for Hyper-Personalized Guest Experiences

CASE STUDY

Crowne Plaza® London Heathrow Increases HeartBeat Score by 5%

CASE STUDY

Sofitel Queenstown Earns Highest Guest Satisfaction Score in Region

CASE STUDY

Hard Rock Hotel Bali Leaps Ahead in Positive Online Reviews

CASE STUDY

How Fairmont Beijing Reduced Negative Reviews by 50%

CASE STUDY

Pullman Sochi Centre Creates Personalized Experiences From Customer Feedback

CASE STUDY

Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels

Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels
CASE STUDY

Novotel Amsterdam City Improves Guest Satisfaction Using Pulse

CASE STUDY

Connecting Over 8m Visitors a Year at the Sydney Opera House

CASE STUDY

Creating New Fans for The Racers Group

Building on the excitement of the TRG 007 Aston Martin
CASE STUDY

AccorHotels

Creating deeper engagement with hotel guests
CASE STUDY

Novotel Bangkok Sukhumvit 20 – a 15% increase in NPS

Driving guest satisfaction through real-time feedback
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