Move your contact center operations to the cloud with the award-winning contact center platform, Engage by Local Measure – and save 50% on implementation!
With end-to-end management, Local Measure will set up the Amazon Connect contact center infrastructure and Engage allowing you to improve agent efficiency and take your customer experience to the next level.
If you want to deliver a streamlined interface to improve agent productivity, reduce average handle times, and deliver exceptional customer experiences, now is the time to migrate your contact center to the cloud.
*50% off applies to customers who sign up to one of our consumption tiers (excluding on-demand) and a support package for a minimum of 12-months. Please note, using its discretion, Local Measure may choose to rescind or amend this offer without prejudice at any time.
AWS Software Partner of the Year
Best New Technology Solution
Local Measure Quick Start Bundles
Enjoy a quick time to value with an easy, no fuss journey to the cloud. All bundles include:
Complete set up of Amazon Connect and Engage by Local Measure environments.
Support and management of AWS call center infrastructure.
Out of the box omnichannel agent desktop including voice, email, social media and chatbot functionality.
Dedicated implementation and support team.
Implementation, onboarding and staff training.
Premium bundle adds:
The ability to integrate two, third party applications into Amazon Connect and Engage to display customer data.
Pro bundle adds:
An additional third party integration (for a total of three) into Amazon Connect and Engage.
Scorecard evaluations with up to five questions, to report on agent performance.
Voice-based survey for post call customer evaluation.
Benefits of Engage by Local Measure
Reduces licensing and ongoing support costs
With Engage you won't need any expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes.
Improves agent output and customer satisfaction
Give customers the answers they need with simple self-serve AI, and free up your agents to concentrate on more complex issues.
Puts you on the channels your customers use
Allow customers the convenience to engage with your business via their preferred channels, on their own device, at a time that suits them.
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