Turn every customer into a loyal advocate

Local Measure is a next-generation customer experience platform to help you identify, understand and engage your customers to drive loyalty.

Our customer feedback, WiFi analytics, customer engagement and contact center solutions help you connect with customers and collect real-time insights to personalize experiences at scale.

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Customer feedback & analytics

Improve customer satisfaction and personalize experiences

Get a deep understanding of real-time customer behavior and sentiment at your venue with our customer feedback, guest WiFi and analytics solutions.

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Customer engagement

Improve customer service and build better customer relationships

Simplify customer service and make it easy for customers to engage with your business with our omnichannel messaging solutions for contact centers and small to medium businesses.

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Trusted by over 2,000 leading businesses globally

CONTACT CENTER

Streamline your contact center and simplify customer service.

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HOSPITALITY

Improve guest satisfaction and personalize your guest experience.

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RETAIL

Understand on-premise visitor behavior to drive loyalty and sales.

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“On a day-to-day basis Local Measure gives us a huge amount of insight into who’s visiting the Opera House site, what they’re doing and what they’re talking about. We use the Local Measure platform everyday.”

Garry Wordsworth

Head of Infrastructure & Information, Sydney Opera House

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“If I don't know who that customer is, what they're looking for and what their likes are, I'm never going to be able to deliver on the promise of what Virgin Hotels is bringing.”

Doug Carillo

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“Our experience with Local Measure is very good, we have experienced good results and an increase in RPS compared to last year, and I think Pulse helped a lot”

Nicolas Torio

General Manager at the Pullman Sochi Centre Hotel

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“I really appreciate that Pulse gave us the opportunity to monitor guest feedback. Previously, if some problem happened the guest needed to search for a way to express it. Pulse was the best tool to let guests communicate their feedback.”

Yumi Yu

Guest Experience Manager, Fairmont Beijing