Local Customer Intelligence.

Discover and understand your customers to improve guest experience and drive advocacy for your brand.

Your front line staff are missing over 80% of feedback from customers. Here’s how we solve the problem.

  • Capture a Location

    Capture a Location

    Select an address or area on a map for instant visibility into the social content posted from that place.

  • Discover Content and Insights

    Discover Content and Insights

    Cut through the noise to surface the most relevant and meaningful social media content. See who is on-site right now and find out what they are saying.

  • Engage and Publish

    Engage and Publish

    Connect with your customers from any of your social handles to create relationships and memorable experiences. Build stunning galleries of user-generated content and publish them online.

Simple yet powerful enterprise features, trusted by global brands.

  • Explore

    Discover social media posts and feedback from your business in real-time for unparalleled customer insights. Monitor a single location, multiple locations, or groups of locations.

  • Engage

    Drive brand advocacy word of mouth by interacting directly with loyal and influential guests. Provide timely responses and effectively solve service issues before they become public brand risks.

  • Publish

    Display the best user-generated content on your websites, apps, and digital screens to showcase experiences through the eyes of real visitors.

  • Analyse

    Gain valuable insight into trends, performance, and sentiment at a location level to find out where your business excels and where it can improve.

  • Automate

    Save time with smart rules-based workflows to send important alerts and notifications to the right person, at the right time. Transform digital insights into real-world actions.

  • Integrate

    Connect Local Measure with your other operational tools to combine customer data and optimise workflow.

  • Roam

    Access and manage your social media anytime, anywhere with Local Measure’s mobile app. Never miss an opportunity to interact with or leverage customer content.

Tailored solutions for Hotels, Malls, Hospitality, Tourism & Destination Marketing, Entertainment & Events and Cultural Venues