Engage is different to your current software, it works
of contact center agents say that their company doesn't give them the right tech to address CX challenges.
Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements, with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes.
say work-from-home is essential to the contact center of the future.
Building a brand requires putting your customers' first. Engage helps your agents better understand customers and make life easier with intelligent AI and features like sentiment analysis, chatbots, skills-based routing and more.
"When Local Measure introduced Engage, I really liked the look and feel of the interface. Then an entire team met with me to understand the scope of the use case and deliver the best solution for us and our clients. So, that was a great experience."
Innovation Director, SupportZebra
improvement in first call response rate equals around $276k in annual operational savings for contact centers.
Consumers today demand an exceptional experience. Let them reach you on the channels they use. Engage adds Voice, Email, SMS, Facebook Messenger, Instagram DM, Twitter DM, WhatsApp, WeChat and Webchat all out-of-the-box.
Join 2,500+ businesses who love Local Measure.