Engage takes Amazon Connect further
of contact center agents say that their company doesn't give them the right tech to address CX challenges.
Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements, and there are no hardware costs either. With Engage you won't need any expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes.
say work-from-home is essential to the contact center of the future.
Solving issues and managing customers is what your agents juggle every day. Engage lets your agents can work smarter, and faster. Give customers the answers they need with simple self-serve AI, and free up your agents to concentrate on more complex issues.
“I have been wanting to implement an omnichannel contact centre system for years. Local Measure's project team offered a well tailored and affordable solution to suit our team and budget. Great service from planning to implementation to follow-ups.”
Founder & CEO, Ai Systems
improvement in first call response rate equals around $276k in annual operational savings for contact centers.
Customer needs have changed. Today's consumers demand an exceptional experience, whether that is in-person, on the phone, or online. Let customers reach you on the channels they use. Engage connects to voice, email, SMS, webchat, and social messaging.
Join 2,500+ businesses who love Local Measure.