engage pricing

Transparent pricing with every feature, on every plan

The enterprise-level contact center solution for businesses of all sizes.

Simple pricing

Every feature & upgrade included, free and forever

Traditional contact center software usually includes multiple ongoing upgrade expenses, to add new features or stay up to date with security. With Engage for Amazon Connect, you get every single feature and upgrade for free as part of your chosen plan, it’s that easy.

Get enterprise-level technology for the highest demands

Get ongoing product updates with zero upgrade costs

Choose the pricing model that’s right for you

Subscriptions
starter
from
$1,699
billed monthly in USD*
Complete product experience. No restrictions or limitations.
0 - 25,000 units
(inbound & outbound calls/messages/tasks incl monthly)
6¢ per additional unit when you go over your monthly allocation
medium
from
$3,499
billed monthly in USD*
Complete product experience. No restrictions or limitations.
25,001 - 100,000 units
(inbound & outbound calls/messages/tasks incl monthly)
3¢ per additional unit when you go over your monthly allocation
large
from
$7,299
billed monthly in USD*
Complete product experience. No restrictions or limitations.
100,001 - 250,000 units
(inbound & outbound calls/messages/tasks incl monthly)
2¢ per additional unit when you go over your monthly allocation
enterprise
from
$11,999
billed monthly in USD*
Complete product experience. No restrictions or limitations.
250,001 - 500,000 units
(inbound & outbound calls/messages/tasks incl monthly)
1¢ per additional unit when you go over your monthly allocation
on demand
from
$0
monthly fee in USD*
Just 12¢ USD for every call, message or task
Afraid you might miss out on certain product features?
Don’t be.
You get it all. The full product experience.

*AWS infrastructure and Amazon Connect charges are not included in the prices above. Learn more about discounted monthly fees with our 12 and 24 month plans.

Here when you need us

Installation & support

Get only the level of support you need, when you need it.

Implementation Services
engage

Implementation options

Two implementation options to make life easy.

Quick start bundles

Migrate to the cloud quickly and easily with end to end implementation of voice, email and social messaging. Learn more about what's included here.

Custom implementations

Looking for additional technical support and customizations? Let Local Measure and our implementation partners help you build a long term roadmap to success.

Swipe
Premium
Pro
from
$799
per month
billed monthly in USD*
from
$1,399
per month
billed monthly in USD*
Customer & Technical support
Operational & Technical support for Engage
24/7
24/7
Engage help centre resources
Unlimited
24/7 technical support for S1 and S2
Continuous platform health monitoring
Enhnaced SLA
Customer Success
Customer Success Management
Product train-the-trainer program
Quarterly business check in
Product roadmap sharing sessions
__
Quarterly technical review
__
Managed Services
Environment Adds/Removes/Changes
1 per month
3 per month
Customised Solutions & Integrations
Scoped & Quoted
Scoped & Quoted
Custom innovation training sessions on Lambda, Lex, Connect (1 hour)
Scoped & Quoted
1 per quarter
All other customizations to your environment
Scoped & Quoted
Scoped & Quoted

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