Local Measure’s Guest Experience Suite features solutions that help you identify new and returning guests, understand their needs and the context of their visit and engage with them to build brand loyalty.
Guest WiFi & Analytics
Through Local Measure’s guest WiFi solution you can collect visitor contact details through a seamless guest WiFi login. Capture dwell time, demographics and other location-based analytics at your venue and use this data to develop rich customer profiles
GUEST FEEDBACK
Improve customer experience with a quick customer feedback survey, giving you real-time insights so you fix service issues while customers are still at your venue
Guest Messaging
Sometimes face-to-face communication isn’t the preferred channel for your customers. Local Measure’s 1:1 guest messaging solution allows your guests to engage directly with your customer service teams using Facebook, Whatsapp or Twitter
GUEST COMMUNICATIONS
Continue the conversation with your guests and drive that next booking with an all-in-one engagement platform, specifically designed for hotels to grow revenue, improve customer satisfaction and drive loyalty at every stage.
Most businesses only know a fraction of the visitors on-premise. Start building up your CRM through our WiFi captive portal and drive engagement
Pulse gives you the opportunity to correct service errors before it’s too late, identify promoters and ask targeted guests for online reviews
Create personalized experiences through contextual data and connect with your guests online to drive online brand advocacy
