guest experience suite

Identify, understand and engage with your on-premise guests

Local Measure’s Guest Experience Suite features solutions that help you identify new and returning guests, understand their needs and the context of their visit and engage with them to build brand loyalty.

A phone displaying Local Measure's Guest Experience screen
The greatest added value is to be able to respond to the wishes and needs of our guests during their stay.
Dirk Beljaarts

Dirk Beljaarts

General Manager at Novotel Amsterdam City

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If I don't know who that customer is, what they're looking for and what their likes are, I'm never going to be able to deliver on the promise of what Virgin Hotels is bringing.
Doug Carillo

Doug Carillo

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As a hotel that takes great pleasure in creating surprise and delight moments, Pulse has certainly given us the edge to deliver this.
Jeremy Samuels

Jeremy Samuels

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We have certainly seen an increase in guest satisfaction through both our post-stay surveys and via online reviews. Our review rating via Revinate shows an increase from 4.37 to 4.44 year on year, and an increase of positive reviews from 83% to 86%.
Shane Coates

Shane Coates

General Manager, Hard Rock Hotel Bali

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If I don't know who that customer is, what they're looking for and what their likes are, I'm never going to be able to deliver on the promise of what Virgin Hotels is bringing.
Doug Carillo

Doug Carillo

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The greatest added value is to be able to respond to the wishes and needs of our guests during their stay.
Dirk Beljaarts

Dirk Beljaarts

General Manager at Novotel Amsterdam City

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