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Capture in-store customer insights

Customer experience is critical for retail businesses to stand out from the crowd. Local Measure helps retailers to understand on-premise consumer behavior, capture real-time feedback and deliver exceptional service.

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Local Measure helps retailers bridge the offline and online customer experience.

Identify your in-store customers

Deliver a cohesive brand experience

Recognize and reward loyalty

 

Leading service and retail businesses use Local Measure to:

Increase foot traffic and drive repeat business

75% consumers are more likely to buy from a company that knows their name and purchase history

  • Local Measure allows you to turn anonymous WiFi data into rich customer profiles so you can understand who is on-premise, recognize return customers, and create a personalized in-store experience that’s hard to beat.

Understand omnichannel customer experience

69% consumers shop more with brands that offer consistent experiences in-store and online

  • Local Measure captures real-time customer feedback to help identify how your stores can improve, allowing you to create a seamless omnichannel customer experience and brand reputation.

Build community with digital marketing initiatives

76% consumers are more likely to trust content shared by their peers than content shared by brands

  • Local Measure allows you to maximize the value of social proof by leveraging user-generated content on social media and promoting customer reviews to support the buyer journey.

Increase loyalty members through WiFi marketing

75% consumers favor companies that offer incentives and rewards

  • Local Measure allows you to capture marketing consent and loyalty program opt-in through WiFi, all while being GDPR and CCPA compliant, to trigger personalized marketing campaigns and targeted offers.

Latest Insights

Ready to personalize your in-store customer experience?

Book a demo to see how Local Measure works for retail

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