Thought Leadership Series

AWS Podcast: Personalize Customer Engagement By Empowering Agents

#525: [Amazon Connect] Episode 1 - Personalize Customer Engagement By Empowering Agents

AWS Podcast: Personalize Customer Engagement By Empowering Agents

Episode Number: 525
Date: May 22, 2022
Speakers: Jen Walsh Fisher, Jonathan Barouch

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost than traditional contact centers. Join AWS Director of Partner, Jen Walsh Fisher, and Local Measure founder and CEO Jonathan Barouch in this special series episode where they share how Amazon Connect and Local Measure’s purpose-built cloud contact center solution Engage helps businesses deliver exceptional customer experiences by anticipating customer service needs and personalizing customer engagement by offering agents a single pane of glass to improve productivity and provide meaningful customer experiences.

Listen to the podcast here

Jonathan Barouch

Founder & CEO

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