resources

Blog

Thought Leadership Series

Playing by the Rules: Facebook’s Terms of Service and GDPR

Best Practice

4 Ways to Generate More Online Reviews

Trends

3 Ways IT Departments are Transforming Customer Experience

Industry News

Top Trends in Travel Revealed at Skift's Tech Forum

CASE STUDIES

case studies

Pullman Sochi Centre Creates Personalized Experiences From Customer Feedback

case studies

Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels

case studies

Novotel Amsterdam City Improves Guest Satisfaction Using Pulse

case studies

Connecting Over 8m Visitors a Year at the Sydney Opera House

insights

Webinar

Analysis of the Financial Impact of Local Measure Pulse

Infographic

The ROI of Local Measure Pulse

Study

The Total Economic Impact™ of Local Measure Real Time Feedback

Checklist

Customer Feedback First Response Checklist

Topics

Luxury Hotels and Resorts

Customer Experience Technologies

Customer Relationship Management (CRM)

Wellness for Hotels