resources

Blog

Best Practice

3 Ways Automation Can Help Improve Customer Experience

Product Updates

Automation and Intelligence Versus Human Touch

Thought Leadership Series

Bringing the Magic Back to Restaurants via Real-time Customer Engagement

Case Study

How Fairmont Beijing Reduced Negative Reviews by 50%

CASE STUDIES

case studies

Hard Rock Hotel Bali Leaps Ahead in Positive Online Reviews

case studies

How Fairmont Beijing Are Able to Connect with More of their Guests

case studies

Pullman Sochi Centre Creates Personalized Experiences From Customer Feedback

case studies

Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels

insights

Webinar

Analysis of the Financial Impact of Local Measure Pulse

Infographic

The ROI of Local Measure Pulse

Study

The Total Economic Impactâ„¢ of Local Measure Real Time Feedback

Checklist

Customer Feedback First Response Checklist

Topics

Luxury Hotels and Resorts

Customer Experience Technologies

Customer Relationship Management (CRM)

Wellness for Hotels