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Product Updates

Easily add LINE Messenger as a customer service channel

Local Measure further expands its omnichannel capability to improve customer experience.

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Product Updates

How Delivering Exceptional Customer Experiences Is As Easy as ABC

Pioneering the future, ChatGPT and AI in contact centers

Thought Leadership Series

AI and ChatGPT: Pioneering the Future of Contact Centers

Product Updates

Easily add LINE Messenger as a customer service channel

AWS for software companies podcast

Thought Leadership Series

AWS Podcast: Leading and Innovating Through a Major Disruption with Jonathan Barouch of Local Measure

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Insights

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How to improve your Contact Center’s Issue Resolution

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How to improve your Contact Center’s Issue Resolution

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How to improve your Contact Center’s Issue Resolution

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Customer Stories

Vodafone New Zealand Case Study Local Measure

Telecommunications

Personalization Delivers Vodafone New Zealand Customers an Exceptional Experience.

SupportZebra Case Study Local Measure

SupportZebra - The BPO Innovating Towards Better Customer Experience

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Fairmont Beijing Reduces Negative Reviews by 50%

Sky Novotel in Bangkok

Novotel Bangkok Sukhumvit 20

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Latest News & Events

5 things you need to know in Australian tech today

How AccorHotels is building emotional connections with customers

9 Days to the Contact Center Cloud

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