resources

Blog

Case Study

How Virgin Hotels Ramped Up Their Customer Experience Marketing

Product Updates

We’re Making Snap Map Content Larger Than Life with Cisco Vision

Trends

Putting the Person Back in Personalization

Thought Leadership Series

How Technology is Helping Luxury Hotels Establish a Sense of Place

CASE STUDIES

case studies

Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels

case studies

Novotel Amsterdam City Improves Guest Satisfaction Using Pulse

case studies

Connecting Over 8m Visitors a Year at the Sydney Opera House

case studies

The Racers Group

July 6, 2018

insights

eBook

Technology and the Guest Experience, Views from Five Luxury Hoteliers

Guide

The Customer-Centric Guide to Feedback

May 15, 2018
Guide

How to Develop Social Media Style Guidelines

March 5, 2018
eBook

The Business of Being Well

November 27, 2017

Topics

Luxury Hotels and Resorts

Customer Experience Technologies

Food & Beverage

Customer Relationship Management (CRM)