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Industry News

Local Measure Achieves Amazon Connect Ready Designation

AWS Amazon Connect Ready Designation Launch Partner Badge

Blog

Phone customer service in the contact center

Thought Leadership Series

Boosting your Customer Experience: The Power of Phone Customer Service

WhatsApp contact center

Thought Leadership Series

The Growth of WhatsApp: What this Channel can bring to your Contact Center

Gary Spero Life at Local Measure

Inside Local Measure

Life at Local Measure with Gary Spero, SVP Global Business Development

Inside Local Measure

Life At Local Measure With Giulia George, Chief Financial Officer

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Insights

image of a happy customer on their phone

How to improve your Contact Center’s Issue Resolution

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How to improve your Contact Center’s Issue Resolution

man and woman looking confused with question marks above them.

How to improve your Contact Center’s Issue Resolution

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Customer Stories

Vodafone New Zealand Case Study Local Measure

Telecommunications

Personalization Delivers Vodafone New Zealand Customers an Exceptional Experience.

contact center agent workspace

Highpoint Service Network Improves Contact Center Performance

SupportZebra Case Study Local Measure

SupportZebra - The BPO Innovating Towards Better Customer Experience

Fairmont hotel in Beijing

Fairmont Beijing Reduces Negative Reviews by 50%

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Latest News & Events

5 things you need to know in Australian tech today

How AccorHotels is building emotional connections with customers

9 Days to the Contact Center Cloud

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