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Guest Engagement Workflow template

Quickly create a clear and actionable plan for your team to respond to guests on social media. The template we’ve created will allow you to create efficiencies as well as provide a standard by which all staff can respond to guests.

Case Studies

Novotel Paris Centre Tour Eiffel

In an environment where hospitality is becoming increasingly commoditised, AccorHotels aims to deliver quality service to their guests that remains personal. Keeping a competitive edge and ensuring that their visitors receive the best possible service requires ongoing feedback and insight into the guest experience.

Virgin Hotel Chicago

Virgin Hotels Chicago is the first of Virgin’s boutique hotels. Dedicated to revolutionising the hotel experience, it provides the best of basic comforts with an innovative twist of digital. It emphasises the cultural, social and artistic street culture that Chicago has to offer.

Local Measure & CBA Partnership.

Local Measure and CBA have had a long and fruitful relationship since 2014, during which time Local Measure’s technology has been showcased to CBA merchants as an opportunity for unprecedented customer engagement and insights.

Press

Welcome to Berlin: Cisco Spark ISV Partners at Cisco Live!

At Cisco Live Berlin 2017 (February 20-24), Cisco Spark ISV Partners will be participating in full force. Local Measure will be showcasing their integration with Cisco Spark, a powerful customer experience tool. With Cisco Spark and Local Measure, teams are able to receive real-time feedback from their customers and engage with those customers to provide best-in-class customer experience.