resources

Blog

Thought Leadership Series

Playing by the Rules: Facebook’s Terms of Service and GDPR

4 Ways to Generate More Online Reviews

3 Ways IT Departments are Transforming Customer Experience

Top Trends in Travel Revealed at Skift's Tech Forum

CASE STUDIES

Pullman Sochi Centre Creates Personalized Experiences From Customer Feedback

Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels

Novotel Amsterdam City Improves Guest Satisfaction Using Pulse

Connecting Over 8m Visitors a Year at the Sydney Opera House

insights

Analysis of the Financial Impact of Local Measure Pulse

The ROI of Local Measure Pulse

The Total Economic Impact™ of Local Measure Real Time Feedback

Customer Feedback First Response Checklist

Topics

Luxury Hotels and Resorts

Customer Experience Technologies

Customer Relationship Management (CRM)

Wellness for Hotels