This ROI calculator is an interactive model and is based upon methods used in a Forrester Consulting study, "The Total Economic Impact of Local Measure Pulse", commissioned by Local Measure. Working with Local Measure customers, Forrester identified and quantified key benefits of investing in Local Measure's real time feedback tool, Pulse, including increased revenue due to improved customer experience, operational efficiencies and savings in service recovery costs.
To create the financial model, Forrester used proprietary methodology that takes into account business flexibility and associated risks of investing in solutions such as Local Measure Pulse. To learn more about the study itself or the methodology, download the full TEI study
, or listen to the webinar.