Thought Leadership Series
Contact Center Solutions: A Conversation With Sean McGinn, The Agile Contact Centre
Contact Center Solutions is Local Measure's conversation series with leading contact center and CX industry experts. In this edition, we chat with Sean McGinn, Director of The Agile Contact Centre, whose interest in agile methodology combined with his passion for customer experience, has given him the opportunity to transform countless contact center operations. Read what Sean has to say about leadership, operations, CX and the future of contact centers.