After recently announcing the launch of Ascent Club, Local Measure’s Partner Accreditation Program, we are excited to be welcoming four new Reseller Partners to the program, strengthening our service capabilities in ANZ, Europe and North America. Our partners provide expertise and deep experience in Amazon Connect for contact centers, from implementation through to training and support. Through the Ascent Club, they have also demonstrated technical proficiency in the implementation of Local Measure’s Engage for Amazon Connect.

Engage for Amazon Connect is an omnichannel agent desktop that provides an agent-focused interface for Amazon Connect while allowing businesses to connect voice, email, web chat, social media and other channels through a single pane of glass, streamlining contact center operations.

Avran, which operates out of the U.K., are committed to delivering next-generation customer experiences through cloud-based contact center technologies and solutions that enable businesses to provide industry leading customer service and utilize resources efficiently. Avran has experience servicing the Healthcare, Insurance, Telco, IT Outsourcing and Financial Services sectors.

BizCloud Experts are an Advanced AWS Consulting Partner and Google Technology & Service Partner based in the United States. Their experts enable advanced integrations and build new services to enhance customer experience. Their offerings for contact centers, “Smart CC”  include tailored packages for SMBs through to Enterprise.

Consegna are a New Zealand based Advanced AWS Consulting Partner with a number of AWS competencies. The team are experts in the AWS tools and services that help enable true DevOps practices and can assess, document and prioritise architectural recommendations. In addition they have a dedicated Government and Public Sector practice.

Yamo provides fully integrated cloud-hosted phone systems and contact centre solutions to businesses in Australia and the Philippines. They aim to provide no-fuss, powerful end-to-end voice solutions that are cost-effective, feature-rich, scalable and integrable. Services include cloud migration, CRM integration, audit and review advisory and connecting multiple offices.

Through their partnership with Local Measure, these partners will have access to both the latest features of Amazon Connect and Engage for Amazon Connect, benefitting customers with faster access to productivity enhancing features and connections to social channels thus accelerating time to value.

Interested in becoming a Local Measure Reseller Partner? Learn more about our Ascent Club here.