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Stay up-to-date on the latest trends and developments in the contact center industry with Local Measure's blog. From cloud contact center technology to customer experience strategies and product updates, our thought leadership and best practice articles provide valuable insights for businesses looking to improve their customer service operations.

Thought Leadership Series

AI and ChatGPT: Pioneering the Future of Contact Centers

The use of ChatGPT and AI in contact centers, what's next for the industry?

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Pioneering the future, ChatGPT and AI in contact centers
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Inside Local Measure

Local Measure Achieves AWS Retail Competency Status

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Best Practice

Why It's Time To Use Instagram As A Customer Service Channel

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Best Practice

Understanding 'Complete Solutions' Offered by Contact Center Vendors.

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Thought Leadership Series

Why The Customer Experience Should Be An All-Of-Company Strategy.

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Best Practice

How To Improve Your Contact Center's Issue Resolution

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Trends

What is a Cloud Contact Center?

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Inside Local Measure

Life At Local Measure With Giulia George, Chief Financial Officer

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Best Practice

Social Media Style Guides for Hotels

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Inside Local Measure

Local Measure Awarded Global Service Delivery Partner For Amazon Connect

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