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Stay up-to-date on the latest trends and developments in the contact center industry with Local Measure's blog. From cloud contact center technology to customer experience strategies and product updates, our thought leadership and best practice articles provide valuable insights for businesses looking to improve their customer service operations.

Industry News

Local Measure Unveils GenAI-Powered Smart Translations to Revolutionize Multilingual Customer Service in Cloud Contact Centers

Break Down Barriers, Build Better Conversations

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GenAi powered real-time translation for contact centers
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Benefits of email in the contact center to improve customer experience and productivity
Thought Leadership Series
5 min read

The Benefits of Email in Contact Centers, Enhancing Customer Experience

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Fireside Chat with Daniel Newman, Local Measure's Latest Company Advisor and Shareholder
Inside Local Measure

Fireside Chat with Daniel Newman, Local Measure's Latest Company Advisor and Shareholder

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Improving customer experience in Business Process Outsourcing contact centers
Thought Leadership Series
10 min read

Change or Die? What’s Next For BPO?

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Phone customer service in the contact center
Thought Leadership Series
5 min read

Boosting your Customer Experience: The Power of Phone Customer Service

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WhatsApp contact center
Thought Leadership Series
5 min read

The Growth of WhatsApp: What this Channel can bring to your Contact Center

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Gary Spero Life at Local Measure
Inside Local Measure
5 min read

Life at Local Measure with Gary Spero, SVP Global Business Development

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Improving productivity for contact center agents
Technical
7 min read

Enhancing Contact Center Productivity with Engage Utilities and iFrames Integration

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AWS Amazon Connect Ready Designation Launch Partner Badge
Industry News

Local Measure Achieves Amazon Connect Ready Designation

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Interview with Local Measure's CEO Jonathan Barouch
Inside Local Measure
3 min read

Local Measure, the AWS Software and Service Delivery Partner of Choice

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