Creating deeper engagement with hotel guests
With a network of over 4000 hotels and 25 brands, AccorHotels is a pioneer in hospitality. The company began using Local Measure across its worldwide portfolio in 2016. The Engage tool allows them to connect with their guests through social media, developing intimate relationships and memorable guest experiences.
“Local Measure does make it easier as a hotelier because we're able to spend more time doing what we should be doing, and that's spending time with the guest. That is the ultimate thing.”Meggan Gardner, Guest Experience Manager, Pullman London St Pancras