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ENGAGE FOR AMAZON CONNECT
Omnichannel cloud contact center solution making customer service easier for agents and more convenient for customers.
guest experience suite
Contactless guest engagement platform driving loyalty via real-time customer feedback, WiFi analytics and guest communications.
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GUEST EXPERIENCE SUITE
Product
Guest feedback
Guest wifi & analytics
Guest messaging
Developers & API
Solutions
Hotels and hospitality
Retail
Tourism
Case Studies
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Case Studies
CASE STUDY
Hard Rock Hotel Bali Leaps Ahead in Positive Online Reviews
CASE STUDY
How Fairmont Beijing Reduced Negative Reviews by 50%
CASE STUDY
Pullman Sochi Centre Creates Personalized Experiences From Customer Feedback
CASE STUDY
Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels
Delivering Customer Wi-Fi and Business Intelligence for Virgin Hotels
CASE STUDY
Novotel Amsterdam City Improves Guest Satisfaction Using Pulse
CASE STUDY
Creating New Fans for The Racers Group
Building on the excitement of the TRG 007 Aston Martin
CASE STUDY
AccorHotels
Creating deeper engagement with hotel guests
CASE STUDY
Novotel Bangkok Sukhumvit 20 – a 15% increase in NPS
Driving guest satisfaction through real-time feedback
CASE STUDY
Dreamland Margate
Launching one of Britain's oldest amusement parks into the 21st century with Cisco Wi-Fi integrations
CASE STUDY
Groupe Germain Hotels
A boutique luxury hotel chain focused on knowing their guests
CASE STUDY
Virgin Hotel Chicago
Strengthening Food & Beverage through UGC and actionable guest insights
CASE STUDY
Local Measure Loves Sport
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