Social media management has grown to be a key function of most businesses customer experience, sales and marketing departments. There are a range of tools on the market, and finding a tool with the features that match your objectives isn't always straightforward.
Our free checklist breaks down and explains what you should look for including:
- The must-have features for any social media management tool
- Social listening and social media monitoring features
- Content publishing and User Generated Content (UGC)
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