Local Measure is an exciting SaaS company building next-generation customer experience and engagement software for the world’s top brands. We are a passionate and close-knit team of 40 people, with offices in Sydney, Singapore, Barcelona, Amsterdam, and Miami and an all-star set of investors, advisors and senior executives from Google, Twitter, Salesforce, Uber, and Cisco, to name a few.
Since Coronavirus struck in March last year, we have been busy building a contact center iteration of our product: an omni-channel agent desktop purpose-built for Amazon Connect (learn more here: https://www.localmeasure.com/product/engage-amazon-connect). We have been actively partnering with the global Amazon Connect teams to bring Local Measure Engage for Amazon Connect to market, and are quickly being pulled into a number of different deals with Amazon and their partners. As a result we are looking to grow our product team with a new Product Manager role to work on this and our portfolio of products.
You will take ownership of multiple areas of the product and collaborate with the team to develop products that solve problems for our users and achieve our business goals. You will have a key role in delivering against our product strategy and vision as we continue to grow.
We are looking for a self-motivated and customer-centric Product Manager who is happy to jump into the deep end and to take on tasks big or small.
Discovery and Insights - What information and insights can we provide that will help our users help their customers? How can we make it easier for our users to find the information that is important to them, when and where it’s needed?
Workflows and Collaboration - How do we make information actionable and how do our users keep track of what actions have been taken both on- and off-line? How does our platform fit into our users existing workflows and tools?
Becoming a Platform - Our next level of growth will come from extending functionality through apps and integrations. How do we design a developer experience that makes build integrations simple and enticing for other products?
Seamless Customer Experiences - A good portion of the products we build are experienced by our customers' customers. We need to make our customers look good by making fast, beautiful and effective experiences.
We are proud of our core values. They are a true reflection of the culture we have built
Must have work rights in Australia
No agencies, please